TY - CHAP M1 - Book, Section TI - Special Perspectives for Neonates A1 - Frush, Karen S. A1 - Krug, Steven E. Y1 - 2015 N1 - T2 - Pediatric Patient Safety and Quality Improvement AB - “The fact is that most of the biggest catastrophes we’ve witnessed rarely come from information that is secret or hidden. They come from information that is freely available but that we are willfully blind to because we can’t handle the conflict that it provokes.”Margaret Heffernan SN - PB - McGraw-Hill Education CY - New York, NY Y2 - 2024/10/08 UR - accesspediatrics.mhmedical.com/content.aspx?aid=1105561723 ER -